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Unable to download emails

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  • Last reply by contact12

contact12
contact12
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This week, Microsoft updated my Win 10 and Thunderbird updated to version 91.7.0(64bit). Since then, when trying to download emails, I get mainly time-outs or authentication/invalid user name or password error warnings. Both Microsoft and Email providers say it isn't them, must be Thunderbird. Prior to this Thunderbird worked ok -odd time out but no other errors. Any suggestions - in basic English please, I'm not that tech savvy.

This week, Microsoft updated my Win 10 and Thunderbird updated to version 91.7.0(64bit). Since then, when trying to download emails, I get mainly time-outs or authentication/invalid user name or password error warnings. Both Microsoft and Email providers say it isn't them, must be Thunderbird. Prior to this Thunderbird worked ok -odd time out but no other errors. Any suggestions - in basic English please, I'm not that tech savvy.

Chosen solution

After clearing and re-inputting passwords three times and restarting the Laptop twice, my emails are now downloading.

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contact12
contact12 Question owner
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Chosen Solution

After clearing and re-inputting passwords three times and restarting the Laptop twice, my emails are now downloading.