This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

bookmarks

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Bithiah

attaboyb
attaboyb
more options

My surface pro died. Bought new computer, downloaded firefox, logged in and pressed sync. The bookmarks from Firefox on my surface pro did not import into my new computer. Help?

Thanks, Billie

My surface pro died. Bought new computer, downloaded firefox, logged in and pressed sync. The bookmarks from Firefox on my surface pro did not import into my new computer. Help? Thanks, Billie

All Replies (2)

Bithiah
Bithiah
more options

Hey there!

Have you followed the correct steps? See:

https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer

Hope I helped! If the problem persists, I am more than happy to help!

Bithiah

Bithiah
Bithiah
more options

Hey there!

If your problem has been solved, please mark any answer as the solution to let others know this thread is over. If your problem still persists, please tell so i can further assist you. Thank you!

Bithiah