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Thunderbird freezing: System log shows error about Etc/GMT+7

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  • Last reply by petol777

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I've been experiencing some issues with my computer freezing. (Pop_OS 22.04, Gnome 42.2, X11). I was composing a message at the time. In `/var/syslog` I'm getting errors related to Thunderbird.

``` Jul 20 13:53:34 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:34 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:34 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:34 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:34 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:34 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:34 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:34 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:35 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:35 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:35 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:35 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:35 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:35 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:35 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:35 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:36 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:36 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:36 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:36 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:36 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:36 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:36 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:36 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:54:54 cherry thunderbird.desktop[3815]: console.error: WebExtensions: Jul 20 13:54:54 cherry thunderbird.desktop[3815]: Object Jul 20 13:54:54 cherry thunderbird.desktop[3815]: - message = MIME content conversion failed. Jul 20 13:54:54 cherry thunderbird.desktop[3815]: - type = ErrorMimeContentConversionFailed Jul 20 13:54:54 cherry thunderbird.desktop[3815]: - stack = ParameterError@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/shared/misc.js:65:5|OWAError@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/owa/owa.js:48:5|CallServiceUnqueued@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/owa/owa.js:274:11| Jul 20 13:54:54 cherry thunderbird.desktop[3815]: - parameters = {"action":"GetItem","data":{"__type":"GetItemJsonRequest:#Exchange","Header":{"__type":"JsonRequestHeaders:#Exchange","RequestServerVersion":"Exchange2013"},"Body":{"__type":"GetItemRequest:#Exchange","ItemShape":{"__type":"ItemResponseShape:#Exchange","BaseShape":"IdOnly","IncludeMimeContent":true},"ItemIds":[{"__type":"ItemId:#Exchange","Id":"AAMkADE4YTcwN2I5LTZkMzAtNDUxOS04YjM5LTQ2YmI0ZTMwMGI0NABGAAAAAACmfRw0J647T6FAPHmQtBpWBwAsKG5DuSWTTLInzOXNBN6qAAAE+rr6AAACAswDvR/wTKdkkT/iz24vAAOAOcTJAAA="}]}},"status":200,"statusText":"OK","error":{"__type":"ItemInfoResponseMessage:#Exchange","Items":null,"MessageText":"MIME content conversion failed.","ResponseCode":"ErrorMimeContentConversionFailed","ResponseClass":"Error"}} Jul 20 13:55:19 cherry thunderbird.desktop[3815]: console.log: WebExtensions: sending to server: Jul 20 13:55:19 cherry thunderbird.desktop[3815]: console.log: WebExtensions: {"message":"MIME content conversion failed.","type":"ErrorMimeContentConversionFailed","stack":"ParameterError@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/shared/misc.js:65:5\nOWAError@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/owa/owa.js:48:5\nCallServiceUnqueued@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/owa/owa.js:274:11\n","app":"owl","version":"0.7.9.4","hostAppVersion":"91.11.0","user":"rXXXd@XXX.edu","exchangeURL":"https://outlook.office.com/owa/","parameters":{"action":"GetItem","data":{"__type":"GetItemJsonRequest:#Exchange","Header":{"__type":"JsonRequestHeaders:#Exchange","RequestServerVersion":"Exchange2013"},"Body":{"__type":"GetItemRequest:#Exchange","ItemShape":{"__type":"ItemResponseShape:#Exchange","BaseShape":"IdOnly","IncludeMimeContent":true},"ItemIds":[{"__type":"ItemId:#Exchange","Id":"<<Long Encoded String""}]}},"status":200,"statusText":"OK","error":{"__type":"ItemInfoResponseMessage:#Exchange","Items":null,"MessageText":"MIME content conversion failed.","ResponseCode":"ErrorMimeContentConversionFailed","ResponseClass":"Error"}}} </p>

```

I'm not sure if I understand why it is having trouble finding Etc/GMT+7 or whether the issue is in Thurnderbird proper or the Owl extension.

System Details: Thunderbird 91.11.0 (64-bit) Owl/Exquilla Extension: 0.7.9.4 Pop_OS 22.04 Gnome 42.2, X11

I've been experiencing some issues with my computer freezing. (Pop_OS 22.04, Gnome 42.2, X11). I was composing a message at the time. In `/var/syslog` I'm getting errors related to Thunderbird. ``` Jul 20 13:53:34 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:34 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:34 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:34 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:34 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:34 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:34 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:34 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:35 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:35 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:35 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:35 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:35 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:35 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:35 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:35 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:36 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:36 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:36 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:36 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:36 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:36 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:53:36 cherry thunderbird.desktop[3815]: console.error: Calendar: Jul 20 13:53:36 cherry thunderbird.desktop[3815]: Couldn't find Etc/GMT+7 Jul 20 13:54:54 cherry thunderbird.desktop[3815]: console.error: WebExtensions: Jul 20 13:54:54 cherry thunderbird.desktop[3815]: Object Jul 20 13:54:54 cherry thunderbird.desktop[3815]: - message = MIME content conversion failed. Jul 20 13:54:54 cherry thunderbird.desktop[3815]: - type = ErrorMimeContentConversionFailed Jul 20 13:54:54 cherry thunderbird.desktop[3815]: - stack = ParameterError@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/shared/misc.js:65:5|OWAError@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/owa/owa.js:48:5|CallServiceUnqueued@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/owa/owa.js:274:11| Jul 20 13:54:54 cherry thunderbird.desktop[3815]: - parameters = {"action":"GetItem","data":{"__type":"GetItemJsonRequest:#Exchange","Header":{"__type":"JsonRequestHeaders:#Exchange","RequestServerVersion":"Exchange2013"},"Body":{"__type":"GetItemRequest:#Exchange","ItemShape":{"__type":"ItemResponseShape:#Exchange","BaseShape":"IdOnly","IncludeMimeContent":true},"ItemIds":[{"__type":"ItemId:#Exchange","Id":"AAMkADE4YTcwN2I5LTZkMzAtNDUxOS04YjM5LTQ2YmI0ZTMwMGI0NABGAAAAAACmfRw0J647T6FAPHmQtBpWBwAsKG5DuSWTTLInzOXNBN6qAAAE+rr6AAACAswDvR/wTKdkkT/iz24vAAOAOcTJAAA="}]}},"status":200,"statusText":"OK","error":{"__type":"ItemInfoResponseMessage:#Exchange","Items":null,"MessageText":"MIME content conversion failed.","ResponseCode":"ErrorMimeContentConversionFailed","ResponseClass":"Error"}} Jul 20 13:55:19 cherry thunderbird.desktop[3815]: console.log: WebExtensions: sending to server: Jul 20 13:55:19 cherry thunderbird.desktop[3815]: console.log: WebExtensions: {"message":"MIME content conversion failed.","type":"ErrorMimeContentConversionFailed","stack":"ParameterError@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/shared/misc.js:65:5\nOWAError@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/owa/owa.js:48:5\nCallServiceUnqueued@moz-extension://0c6bc2da-ad63-4580-b2ca-4047c3dc1cce/owa/owa.js:274:11\n","app":"owl","version":"0.7.9.4","hostAppVersion":"91.11.0","user":"rXXXd@XXX.edu","exchangeURL":"https://outlook.office.com/owa/","parameters":{"action":"GetItem","data":{"__type":"GetItemJsonRequest:#Exchange","Header":{"__type":"JsonRequestHeaders:#Exchange","RequestServerVersion":"Exchange2013"},"Body":{"__type":"GetItemRequest:#Exchange","ItemShape":{"__type":"ItemResponseShape:#Exchange","BaseShape":"IdOnly","IncludeMimeContent":true},"ItemIds":[{"__type":"ItemId:#Exchange","Id":"<<Long Encoded String""}]}},"status":200,"statusText":"OK","error":{"__type":"ItemInfoResponseMessage:#Exchange","Items":null,"MessageText":"MIME content conversion failed.","ResponseCode":"ErrorMimeContentConversionFailed","ResponseClass":"Error"}}} ``` I'm not sure if I understand why it is having trouble finding Etc/GMT+7 or whether the issue is in Thurnderbird proper or the Owl extension. System Details: Thunderbird 91.11.0 (64-bit) Owl/Exquilla Extension: 0.7.9.4 Pop_OS 22.04 Gnome 42.2, X11

All Replies (2)

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Russell,

Did you determine the cause of this?

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Hi!

Removing calendar-data from profile directory solved this issue for me. Anyway i've newer used thunderbird calendar.