This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB 102.0.3 after update unresponsive on startup

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by mopperle

more options

InstalledTB 102.0.3 over my existing version 91.11. After that TB is unresponsive for nearly 2 minutes after startup. As TB is unusable for me, is there a way to rollback or fdoing further troubleshooting?

InstalledTB 102.0.3 over my existing version 91.11. After that TB is unresponsive for nearly 2 minutes after startup. As TB is unusable for me, is there a way to rollback or fdoing further troubleshooting?

Chosen solution

schaefer1072 said

InstalledTB 102.0.3 over my existing version 91.11.

Did you just do that today?

schaefer1072 said

After that TB is unresponsive for nearly 2 minutes after startup.

1. Do you have calendars defined? 2. Please start *Windows'* in safe mode with networking enabled. Still in Windows safe mode, start Thunderbird in Troubleshoot mode from Help menu

Does the problem go away?

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

schaefer1072 said

InstalledTB 102.0.3 over my existing version 91.11.

Did you just do that today?

schaefer1072 said

After that TB is unresponsive for nearly 2 minutes after startup.

1. Do you have calendars defined? 2. Please start *Windows'* in safe mode with networking enabled. Still in Windows safe mode, start Thunderbird in Troubleshoot mode from Help menu

Does the problem go away?

Modified by Wayne Mery

more options

No need to start Windows in Safe mode and TB in Trobleshoot mode. I removed the Add-on "Provider for Google Calendar" and that seemed to do the trick. So obviously this Add-on is at least currently not compatible with TB 102. It was the only Add-on I had installled. Thanks for your hints.