This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

emailing weblinks from Firefox using mail - need to pick alternate method

John Buttles
John Buttles
more options

My new Windows 11 laptop forces me to use the "Mail" app to forward links by email using the "email a link to this page" utility feature in the Firefox toolbar Prior to this, my old laptop would just use Outlook which was quicker/better.

The multi-step method using Mail was cumbersome so in trying to designate Outlook as the sending vehicle over Mail, I designated a non-performing solution which is now preventing me from emailing links (and captured webpage info) at all. I would like to migrate back to Mail or find the correct choice for Outlook but the "email a link to this page" in the Firefox toolbar does not work now as a result of my poor choice.

Anyone know how to fix this? I have "restored factory defaults" and other on the toolbar features but does not help. This was apparently an unrevocable choice.

John

My new Windows 11 laptop forces me to use the "Mail" app to forward links by email using the "email a link to this page" utility feature in the Firefox toolbar Prior to this, my old laptop would just use Outlook which was quicker/better. The multi-step method using Mail was cumbersome so in trying to designate Outlook as the sending vehicle over Mail, I designated a non-performing solution which is now preventing me from emailing links (and captured webpage info) at all. I would like to migrate back to Mail or find the correct choice for Outlook but the "email a link to this page" in the Firefox toolbar does not work now as a result of my poor choice. Anyone know how to fix this? I have "restored factory defaults" and other on the toolbar features but does not help. This was apparently an unrevocable choice. John

Chosen solution

https://support.mozilla.org/en-US/kb/change-program-used-open-email-links ?

Read this answer in context 👍 0

All Replies (3)

John Buttles
John Buttles Question owner
more options

agreed it is a O/S feature but what IS a FireFox Browser implementation is the "choice" to pick a media to send the link with - when I made the wrong choice, it now no longer gives any choice, therefore locked into the non-performing path. I think it is the browser feature that no longer allows the O/S mail choice - see what I mean?

James
James
  • Top 25 Contributor
  • Moderator
more options

Chosen Solution

https://support.mozilla.org/en-US/kb/change-program-used-open-email-links ?

John Buttles
John Buttles Question owner
more options

yes fabulous, that allowed me to restore the Mail option and remove my bad choice. Can you answer one more question: how do I select "Outlook" app to send the link rather than Mail. I don't see Outlook when I browse so I'm unsure of how to make that selection. Thanks so much for your help.