This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Logins & Passwords - Ask to save logins and passwords for websites

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by cor-el

davis.amanda.jane1
davis.amanda.jane1
more options

Hello Every time I turn my computer on and go into firefox I have to go to logins & password and click on "Ask to save logins and passwords for websites". Why is it doing this? Why do I have to reset it every time I go into firefox? Kind regards

Hello Every time I turn my computer on and go into firefox I have to go to logins & password and click on "Ask to save logins and passwords for websites". Why is it doing this? Why do I have to reset it every time I go into firefox? Kind regards

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can't have multiple Password Managers enabled at the same time, so if you have others like RoboForm or Trend Micro Password Manager then the builtin Firefox Password Manager will be disabled.

If you have the "Trend Micro Password Manager" installed then uncheck the Password Protection box in its configuration or uninstall this application via the Windows Control Panel.