Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync doesn't work between Windows, Linux, and Android

  • 1 reply
  • 0 have this problem
  • 21 views
  • Last reply by jonzn4SUSE

more options

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows.

Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone.

I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail.

Here is the log from "about:sync-log" : https://paste.ee/p/5e57H

How do I fix this?

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows. Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone. I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail. Here is the log from "about:sync-log" : https://paste.ee/p/5e57H How do I fix this?

Chosen solution

What do you see in your Firefox Account in Connected Services? see screenshots My account syncs with no issue on all platforms. On the Windows pc, sign out the devices that are not syncing. Then go to those devices and sign back into sync. I assume on your Windows pc you have all the sync options checked and on the other devices.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

What do you see in your Firefox Account in Connected Services? see screenshots My account syncs with no issue on all platforms. On the Windows pc, sign out the devices that are not syncing. Then go to those devices and sign back into sync. I assume on your Windows pc you have all the sync options checked and on the other devices.