Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"Media player" options in notification panel are not available when we play any YouTube video in Firefox.--bugid: 4682312

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Kiki

wenting Hou
wenting Hou
more options

Issue information: Title: "Media player" options in notification panel are not available when we play any YouTube video in Firefox Package name: org.mozilla.firefox Build number/Version: 106.1.0 Device, Model, Android ,OS: OPPO Reno8 Pro+，Android 13.0，OS 13.0（Pixel T devices doesn’t have this issue due to differnt UI design） Reproduce Frequency :10/10 Estimated impact: All OPPO users who use Andriod 13 devices are affected.

Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 Open Firefox >> open YouTube and play any video >>go to notification panel >> try to click media player and observe the phenomeno

Actual result: "Media player" options in notification panel are not available when we play any YouTube video in Firefox. Expected result:"Media player" options in notification panel should be able to click and response normally when we play any YouTube video in Firefox.

Analysis from our engineers: All OPPO T devices can reproduce, and Chrome browser doesn’t have this issue, therefore we analysis confirms that it is an application issue.

Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/18HJJ0h3AlG-9N45petUNrN6gQ4JEcYcB?usp=share_link

Issue information: Title: "Media player" options in notification panel are not available when we play any YouTube video in Firefox Package name: org.mozilla.firefox Build number/Version: 106.1.0 Device, Model, Android ,OS: OPPO Reno8 Pro+，Android 13.0，OS 13.0（Pixel T devices doesn’t have this issue due to differnt UI design） Reproduce Frequency :10/10 Estimated impact: All OPPO users who use Andriod 13 devices are affected. Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 Open Firefox >> open YouTube and play any video >>go to notification panel >> try to click media player and observe the phenomeno Actual result: "Media player" options in notification panel are not available when we play any YouTube video in Firefox. Expected result:"Media player" options in notification panel should be able to click and response normally when we play any YouTube video in Firefox. Analysis from our engineers: All OPPO T devices can reproduce, and Chrome browser doesn’t have this issue, therefore we analysis confirms that it is an application issue. Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/18HJJ0h3AlG-9N45petUNrN6gQ4JEcYcB?usp=share_link
Attached screenshots

All Replies (3)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Hey houwenting123,

Thanks for reporting this issue. This issue is documented in our repository here. I'll make sure to link your report there for our team's awareness.

wenting Hou
wenting Hou Question owner
more options

Hi Kiki,

Thank you for reaching out ! Does your team have a fix plan for this issue?

Looking forward to the problem solving !

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

The status of that feature request is "waiting" so I doubt they will implement the improvement in the near future. Which is unfortunate, indeed. If you have a GitHub account, I highly recommend upvoting the issue.