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Need Help

  • 5 replies
  • 0 have this problem
  • 2 views
  • Last reply by david

palash1
palash1
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Hi I am unable to send or receive emails via my wifi however if connected with my phone's hotspot it is working working properly can you please check and help me asap.

Hi I am unable to send or receive emails via my wifi however if connected with my phone's hotspot it is working working properly can you please check and help me asap.
Attached screenshots

All Replies (5)

david
david
  • Top 10 Contributor
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Unfortunately , we have no access to your wifi setup. I suggest you contact your ISP for assistance in that.

palash1
palash1 Question owner
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Everything is good at my ISP is it related to thunderbird. Can you please check.

david
david
  • Top 10 Contributor
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OK, you posted it as a wifi problem, but if you post a screen shot of your server setup and your SMTP server setup, maybe some ideas will surface. I am referring to the panes that show server, port, authentication and email.

palash1
palash1 Question owner
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Can we get on a call and resolve this as my work is affected due to this

david
david
  • Top 10 Contributor
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The forum is our only support. If you will post some specifics, we may be able to help.