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security

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

pollypost
pollypost
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everytime i log into my bank account i have to use a verification code. when i called the bank they said it must be firefox cause its not them

everytime i log into my bank account i have to use a verification code. when i called the bank they said it must be firefox cause its not them

All Replies (2)

Dropa
Dropa
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There very little info for anyone to know what is going on here? No screenshot of the error or what the URL is for anyone to verify what is happening in the login.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
    in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail
  • using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies

Make sure to keep the "Site settings".

  • clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings