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TB login on one Gmail account not working

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by JCC

Joe Callahan
Joe Callahan
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I have four Gmail accounts and three are working on TB on my Windows 10 desktop. On the fourth account (genealogyjoe@gmail.com), when I try to download messages from Gmail I get an error box that says "Authentication failure while connecting to imap.google.com". Meanwhile I am able to access the account using either Firefox or the Gmail app on the same desktop or on my Android phone.

Using the help pages I have:

  • set login authentication to Oauth
  • verified that javascript is enabled
  • verified that there is an Oauth token for the account and it is dated 6/14/2023, about the time that i first noticed the problem
  • removed imap and smtp logins for the account
  • restarted TB

But the problem continues.

Any suggestions?

I have four Gmail accounts and three are working on TB on my Windows 10 desktop. On the fourth account (genealogyjoe@gmail.com), when I try to download messages from Gmail I get an error box that says "Authentication failure while connecting to imap.google.com". Meanwhile I am able to access the account using either Firefox or the Gmail app on the same desktop or on my Android phone. Using the help pages I have: * set login authentication to Oauth * verified that javascript is enabled * verified that there is an Oauth token for the account and it is dated 6/14/2023, about the time that i first noticed the problem * removed imap and smtp logins for the account * restarted TB But the problem continues. Any suggestions?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Have you checked in the web interface at gmail that the problem gmail account has Thunderbird as an authorized app?

JCC
JCC
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Thanks for the suggestion. I have not been able to find that setting. Can you point me to it?