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115.2.0 not able to recieve emails from my outlook.office365.com account. 102.15.0 works.

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115.2.0 and I am no longer able to receive emails from my outlook.office365.com account. I can send out to other address but can not receive emails from the outlook 365 account. This was working before the version update. Suggestions please.

115.2.0 and I am no longer able to receive emails from my outlook.office365.com account. I can send out to other address but can not receive emails from the outlook 365 account. This was working before the version update. Suggestions please.

Modified by Wayne Mery

Chosen solution

I believe I solved the problem by selecting the ' All Folder' setting which opened up the office inbox folder.

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All Replies (6)

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Update - I'm on mac os ventura. I am able to receive emails using ver 102.15.

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Another updat - I am now receiving email notifications that I have unread messages(s) but when click on the account name it is not displayed. It will take me to a pane that shows 'read messages' write a new message' etc but when I click on read messages nothing happens. Your help would be appreciated.

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Another update - restarted my mac hoping that it would solve the problem unfortunately I now no longer have the office outlook account showing as an in box. The account is listed in account settings. Back to square one.

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Chosen Solution

I believe I solved the problem by selecting the ' All Folder' setting which opened up the office inbox folder.

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robert.siepielski said

I believe I solved the problem by selecting the ' All Folder' setting which opened up the office inbox folder.

I don't know of any "All Folder" setting. WHat are the steps you use to get to that setting?

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Wayne go to View, Folders, and check All Folders.