This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unintended muting

  • 2 replies
  • 1 has this problem
  • 80 views
  • Last reply by ronbar59

ronbar59
ronbar59
more options

Long-time problem: Running Firefox 115.6.0esr (64-bit) on Windows 7 Home Premium SP1 (64-bit). Viewing "CNN live" in one tab. Mutes if I open any another app/window [Login to website #1 [CNN live] and view/listen...Open anything else; CNN mutes] (Note- This happens in both Firefox and Chrome) Any ideas/suggestions for how to avoid this behavior? Thank you, Ron

Long-time problem: Running Firefox 115.6.0esr (64-bit) on Windows 7 Home Premium SP1 (64-bit). Viewing "CNN live" in one tab. Mutes if I open any another app/window [Login to website #1 [CNN live] and view/listen...Open anything else; CNN mutes] (Note- This happens in both Firefox and Chrome) Any ideas/suggestions for how to avoid this behavior? Thank you, Ron

Chosen solution

Try installing Disable Page Visibility API.

Read this answer in context 👍 0

All Replies (2)

zeroknight
zeroknight
more options

Chosen Solution

Try installing Disable Page Visibility API.

ronbar59
ronbar59 Question owner
more options

Many thanks, zeroknight! I downloaded(?) and installed(?) Disable Page Visibility API. That seems to have solved my problem. Now the unwanted muting behavior has stopped. Kudos to zeroknight!