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AddBlockers Stopping Site Views

  • 4 replies
  • 0 have this problem
  • 1 view
  • Last reply by jonzn4SUSE

Rick
Rick
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Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protection for those sites - that did not work. I have opened in troubleshooting mode - that did not help. What else do I need to try?

I use Kaspersky so I will start trial-and error there next.

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protection for those sites - that did not work. I have opened in troubleshooting mode - that did not help. What else do I need to try? I use Kaspersky so I will start trial-and error there next.

Chosen solution

I believe it was a Kaspersky Internet Security issue. With the blockers and tracking turned off as I noted above, I went into Kaspersky and turned 'on' then back 'off' (or 'off' then 'on') several security items and rechecked the sites. They work fine now. I think it was just the banner setting in Kaspersky that was changed (not sure how) that lead to the issue. I have re-enabled some blockers and re-enabled enhanced tracking and the sites are still workable. I think this issue can be closed. It was not a Firefox issue. I appreciate the responses received from several users and apologize for wasting their time.

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All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Boot the computer in Windows Safe Mode with network support to see if that has effect.

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

zeroknight
zeroknight
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Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Rick
Rick Question owner
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Chosen Solution

I believe it was a Kaspersky Internet Security issue. With the blockers and tracking turned off as I noted above, I went into Kaspersky and turned 'on' then back 'off' (or 'off' then 'on') several security items and rechecked the sites. They work fine now. I think it was just the banner setting in Kaspersky that was changed (not sure how) that lead to the issue. I have re-enabled some blockers and re-enabled enhanced tracking and the sites are still workable. I think this issue can be closed. It was not a Firefox issue. I appreciate the responses received from several users and apologize for wasting their time.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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No problem. Mark this issue as resolved to remove it from our list and have a nice day.