Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Netflix and websites of banks ask for update FF, although I have 121.0.1

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by Frans

Frans
Frans
more options

Dear reader,

Websites like Netflix and websites banks ask for an update of FF,although I have the latest, 121.0.1 Netflix doesn't allow me to enter the website (see screendump) The ASN-bank asks for an update but I can work around it (see screendump) Screendumps are in Dutch, they text is about asking for an update.

Can you help me out to fix this?

Thanks in advance. Frans

Dear reader, Websites like Netflix and websites banks ask for an update of FF,although I have the latest, 121.0.1 Netflix doesn't allow me to enter the website (see screendump) The ASN-bank asks for an update but I can work around it (see screendump) Screendumps are in Dutch, they text is about asking for an update. Can you help me out to fix this? Thanks in advance. Frans
Attached screenshots

Chosen solution

Yes, this was what caused the problem. I used the extension User-Agent to switch FF on my desktop into Android to be able to add pictures into Instagram. Thanks a lot

Read this answer in context 👍 0

All Replies (6)

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?

Frans
Frans Question owner
more options

Zeroknight, thank you for your reply. In troubleshoot mode Netflix and the bank sites work just normal. What do I need to do to have them work normal in the standard mode? Thanks in advance. Frans

Frans
Frans Question owner
more options

Here I'm again. I thought something had to be done to solve the problem, but the problem is solved. Thank you so much. Have a nice day Frans

Frans
Frans Question owner
more options

Here I'm again. I think I reacted to soon writing that the problem was solved. In the normal mode the issue still exists. Can you give me tips how I can solve this issue? Thanks in advance Frans

zeroknight
zeroknight
more options

Try disabling your extensions.

Frans
Frans Question owner
more options

Chosen Solution

Yes, this was what caused the problem. I used the extension User-Agent to switch FF on my desktop into Android to be able to add pictures into Instagram. Thanks a lot