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firefox 122 (mac) - tab crush

  • 2 replies
  • 0 have this problem
  • 4 views
  • Last reply by zeroknight

akatako
akatako
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just downloaded Firefox 122.

opened firefox and tried to open facebook (with only one other tab open)...got error message "Gah. Your tab just crashed." see attached message.

tried "restore tab", cleose tab. opened another tab....same error....BUT ONLY FOR FACEBOOK!!! (not shouting, emphasizing). other sites open just fine. And FB opens in other browsers.

tried deletring all cookies and data, too

thanks for your help

just downloaded Firefox 122. opened firefox and tried to open facebook (with only one other tab open)...got error message "Gah. Your tab just crashed." see attached message. tried "restore tab", cleose tab. opened another tab....same error....BUT ONLY FOR FACEBOOK!!! (not shouting, emphasizing). other sites open just fine. And FB opens in other browsers. tried deletring all cookies and data, too thanks for your help
Attached screenshots

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

zeroknight
zeroknight
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Does it still happen in Troubleshoot Mode?