Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

adding additional email account to Thunderbird

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Matt

more options

Trying to add an Gmail account on Thunderbird. My email address and password are correct. What to do? Using Surface Pro 8, Windows 11. I can access Gmail account directly but something happens when I try to add it to Thunderbird. My other email accounts, outlook.com & comcast.net installed without problem.

Trying to add an Gmail account on Thunderbird. My email address and password are correct. What to do? Using Surface Pro 8, Windows 11. I can access Gmail account directly but something happens when I try to add it to Thunderbird. My other email accounts, outlook.com & comcast.net installed without problem.

All Replies (1)

more options

For gmail you should look to this article for pointers. https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20 I would guess neither of your other accounts use oauth authentication which is a problem for those that attempt to lock down cookies and have antivirus software helping. My personal hate is Notons product because I have never managed to run the account wizard without having to mess with Norton to get the wizard to work. But they are all about as helpful as each other in messing you about.