This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Moved to a new PC, email takes forever when I delete more than one at a time

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by christ1

more options

Its driving me crazy. When I select a group of Inbox emails, and delete them, it is taking forever. The window will display a "not responding" message, eventually clear that and then the emails are deleted. But it takes way too long. Windows 11, most recent update. Thunderbird, it just updated. I was on a Win 10 computer, same Thunderbird version and deleting took merely a blink to happen.

Win 10 has both VPN AND AV. Win 11 has neither. Help! Thank you,

Its driving me crazy. When I select a group of Inbox emails, and delete them, it is taking forever. The window will display a "not responding" message, eventually clear that and then the emails are deleted. But it takes way too long. Windows 11, most recent update. Thunderbird, it just updated. I was on a Win 10 computer, same Thunderbird version and deleting took merely a blink to happen. Win 10 has both VPN AND AV. Win 11 has neither. Help! Thank you,

All Replies (1)

more options
Win 10 has both VPN AND AV. Win 11 has neither.

There is always anti-virus software running on a Windows computer. If you haven't deliberately installed some sort of 3rd-party antivirus software, you'll be running Windows Defender.

The window will display a "not responding" message

Create an exclusion in Defender for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.