Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Youtube Live streaming issue

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by JohnD212

JohnD212
JohnD212
more options

I just started having an issue while watching Live Streams on Youtube with FireFox. I'll load the live stream and it will run for about a minute then it will switch to the streamers previous recorded stream. I opened Youtube on my iPad and on Edge browser and the Live stream keeps playing the live stream but on FireFox it only lets it run for about a minute before flipping the playback to the previous recorded video of that streamer. I tried clearing my cache for Youtube and I have no extensions running. I have Youtube Premium and run no adblockers. I have also tried safe mode but the problem persists.

Any idea what could be happening?

I just started having an issue while watching Live Streams on Youtube with FireFox. I'll load the live stream and it will run for about a minute then it will switch to the streamers previous recorded stream. I opened Youtube on my iPad and on Edge browser and the Live stream keeps playing the live stream but on FireFox it only lets it run for about a minute before flipping the playback to the previous recorded video of that streamer. I tried clearing my cache for Youtube and I have no extensions running. I have Youtube Premium and run no adblockers. I have also tried safe mode but the problem persists. Any idea what could be happening?

Chosen solution

What stream? Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Read this answer in context 👍 0

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Chosen Solution

What stream? Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Helpful?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

https://www.youtube.com/watch?v=gi27RInINOY I have no issues with this one. see screenshot

Helpful?

JohnD212
JohnD212 Question owner
more options

Hi...Thanks for the reply. I didn't know about Troubleshooting mode. I tried that and the live streaming issue didn't reoccur. I saw it said to try to disable Hardware Acceleration so I turned that off and for now it appears to have fixed the problem. I will try to update my Nvidia drivers and test out turning the acceleration back on but if that's the problem, I'll just turn it off.

Appreciate the help. I may be back if it reoccurs.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.