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Cannot see new emails

  • 1 reply
  • 1 has this problem
  • Last reply by david

David Harvey
David Harvey
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When I switched my computer on this morning, Thunderbird refused to dowload new emails. Nothing I have tried solves the problem. A message in Crash Reports says:

"Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread".

My copy of Thunderbird is up-to-date and accesses two accounts (Gmail and my university account (IMAP)). New emails are missing from both.

Any advice on how to solve this problem would be appreciated.

Thank you,

David Harvey (david.harvey425@gmail.com)

When I switched my computer on this morning, Thunderbird refused to dowload new emails. Nothing I have tried solves the problem. A message in Crash Reports says: "Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread". My copy of Thunderbird is up-to-date and accesses two accounts (Gmail and my university account (IMAP)). New emails are missing from both. Any advice on how to solve this problem would be appreciated. Thank you, David Harvey (david.harvey425@gmail.com)

Chosen solution

The XPCOM message is usually indicating a corrupt installation. I suggest closing thunderbird, downloading a copy of the same version you are using and installing over the top of it. For safety, I always suggest backing profile up (with thunderbird not running) prior to doing that (even though not normally needed).

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david
david
  • Top 10 Contributor
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Chosen Solution

The XPCOM message is usually indicating a corrupt installation. I suggest closing thunderbird, downloading a copy of the same version you are using and installing over the top of it. For safety, I always suggest backing profile up (with thunderbird not running) prior to doing that (even though not normally needed).

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