This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox shuts down randomly

Justin jau
Justin jau
more options

Hello, Does anyone else experiencing random firefox crashes ? It shuts off with no erros at random points. It started happening after recent update, where mozilla decided to remove the option that allowed to hide "list all tabs" which is moronic.. I updated my drivers to the latest. Today i decided to remove all my profiles with all data, created new profile, imported bookmarks, passwords. And its still crashing.. Report ID: bp-cc28903b-3d2b-40bf-b39d-46a6e0241011

Hello, Does anyone else experiencing random firefox crashes ? It shuts off with no erros at random points. It started happening after recent update, where mozilla decided to remove the option that allowed to hide "list all tabs" which is moronic.. I updated my drivers to the latest. Today i decided to remove all my profiles with all data, created new profile, imported bookmarks, passwords. And its still crashing.. Report ID: bp-cc28903b-3d2b-40bf-b39d-46a6e0241011

Chosen solution

Your Avast software is crashing Firefox. Try to disable it somehow, at least until they fix their bug.

Read this answer in context 👍 1

All Replies (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Chosen Solution

Your Avast software is crashing Firefox. Try to disable it somehow, at least until they fix their bug.

Helpful?

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

They didn't decided to remove that option, it was temporary. Soon it will be removable again.

Helpful?

Justin jau
Justin jau Question owner
more options

Ok, thank @TyDraniu !!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.