We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird says it cannot download email to my mailbox. Plenty of cache space. Plenty of disk space. I can send but not receive. Any ideas?

  • 1 reply
  • 1 has this problem
  • Last reply by Matt

more options

Thunderbird says it cannot download email to my mailbox. Plenty of cache space. Plenty of disk space. The local service provider server is not the problem. I can send but not receive. Any ideas?

Thunderbird says it cannot download email to my mailbox. Plenty of cache space. Plenty of disk space. The local service provider server is not the problem. I can send but not receive. Any ideas?

All Replies (1)

more options

Perhaps you could post the error message you receive verbatim so someone might have enough information to do more than point you to this article. https://support.mozilla.org/en-US/kb/cannot-receive-messages

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.