How to delete old sync data so that I can upload a new sync?
Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy.
I hope someone can help, thank you!
Modified by amandaazenith
Chosen solution
khuntim said
amandaazenith said
Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy. I hope someone can help, thank you!any luck? I have been working on this for a couple days and no luck. deleted all my devices and changed my password, all data is still there. it's been said changing your password will delete old data, didn't work for me.
Nope. Had to make another account entirely and do a fresh sync on it. Seems like a pretty massive oversight on the part of Mozilla but what can you do.
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markwarner22 said
Can you edit your posting and not have it scrolling text that makes it hard to read.
Sorry, no idea how that even happened! Edited it.
amandaazenith said
Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy. I hope someone can help, thank you!
any luck? I have been working on this for a couple days and no luck. deleted all my devices and changed my password, all data is still there. it's been said changing your password will delete old data, didn't work for me.
Chosen Solution
khuntim said
amandaazenith said
Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy. I hope someone can help, thank you!any luck? I have been working on this for a couple days and no luck. deleted all my devices and changed my password, all data is still there. it's been said changing your password will delete old data, didn't work for me.
Nope. Had to make another account entirely and do a fresh sync on it. Seems like a pretty massive oversight on the part of Mozilla but what can you do.
You can reset the password for the Mozilla Sync Account to remove old data stored on the server.
still unclear about resetting the password. I changed my password and that did nothing. I am going to guess using the "Forgot password" link?
Yes, using the "forgot password" button will clear all data on the Sync server, data stored in the profile folder is not affected.
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