We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

all the tool bars, url box, everything is gone, only blue F-mozilla shows, deleted and reinstalled, even deleted mozilla from program files, reinstalled, still the same, how do I get the original interface back?

  • 4 replies
  • 28 have this problem
  • 1 view
  • Last reply by Chris Ilias

more options

I downloaded a freeware prog., scanned it (nothing malicious) and installed, canceled the ask! tool bar add on, but it put it on anyhow. My mozilla had the minimize toolbars buttons, so I minimized every thing to get a full screen, but now I don't have buttons, I don't have anything accept the home page. I deleted mozilla, deleted the program file, reinstalled twice, but still the same messed up opening page with no url, no tool bars, no buttons, nothing... I left scanning the entire computer and am at school....

This happened

Every time Firefox opened

== Ask! tool bar was added on the browser (even thou I unchecked that option)

I downloaded a freeware prog., scanned it (nothing malicious) and installed, canceled the ask! tool bar add on, but it put it on anyhow. My mozilla had the minimize toolbars buttons, so I minimized every thing to get a full screen, but now I don't have buttons, I don't have anything accept the home page. I deleted mozilla, deleted the program file, reinstalled twice, but still the same messed up opening page with no url, no tool bars, no buttons, nothing... I left scanning the entire computer and am at school.... == This happened == Every time Firefox opened == Ask! tool bar was added on the browser (even thou I unchecked that option)

All Replies (4)

more options
more options

I have a MAC 10.6.3 My URL tool box on Firefox is gone, how do I get it back. I uninstalled Firefox . i reinstalled it, went to safe mode and totally got lost in what to do next. How do I get the URL to show, I want NO add ons just the URL tool box, I dont care about all the other extra add ons.

more options

I don't have a tool bar, navigation bar, or url. what do I do.

more options

Hit the Alt key to show the Menu bar, then open View > Toolbars and select Menu bar, so it has a check-mark.