This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why doesn't FFox alert user when flashplayer upgrade is needed?

AnonymousUser
AnonymousUser
more options

I watch news video every morning using FFox. Today the video displayed as a blank white space. I switched to IE7 and received an error message that flash player upgrade was needed. After I downloaded the upgrade with IE7 the video played fine on FFox. Why no error message from FF?

URL of affected sites

http://www.bbc.co.uk

I watch news video every morning using FFox. Today the video displayed as a blank white space. I switched to IE7 and received an error message that flash player upgrade was needed. After I downloaded the upgrade with IE7 the video played fine on FFox. Why no error message from FF? == URL of affected sites == http://www.bbc.co.uk

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Flash player for IE is completely separate from Flash for other browsers. Do you still have the problem in Firefox? If so try updating the version of Flash for other browsers. See Flash Plugin - Keep it up to date and troubleshoot problems