This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

We received a notice of a Firefox update ans now Firefox will not open any other sites

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Last week our two computers received notices of a Firefox update. When we restarted the computers and opened Firefox it would go to thewebpage. When we tried to open any address nothing would happen. My wife downloaded a new Mozilla Firefox and her computer works fine. I am concerned what will happen to all of my bookmarks. I have more than a month's work bookmarked and it would be a disaster to loose all of these sights. Can I reload Firefox without loosing all of my bookmarks. Right now I am using AOL and that sucks big time.

Last week our two computers received notices of a Firefox update. When we restarted the computers and opened Firefox it would go to thewebpage. When we tried to open any address nothing would happen. My wife downloaded a new Mozilla Firefox and her computer works fine. I am concerned what will happen to all of my bookmarks. I have more than a month's work bookmarked and it would be a disaster to loose all of these sights. Can I reload Firefox without loosing all of my bookmarks. Right now I am using AOL and that sucks big time.

All Replies (1)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls


Modified by cor-el