This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

''Save the session'' tab can't be opened.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

hangma
hangma
more options

I had lots of tabs, but the session crushed and I can't open save the session tab. It says the address can't be loaded because of not being valid. Please help me, I have lots of tabs to save. My mail address is: ******@*******.*** (email removed - c)

I had lots of tabs, but the session crushed and I can't open ''save the session'' tab. It says ''the address can't be loaded because of not being valid''. Please help me, I have lots of tabs to save. My mail address is: ******@*******.*** (email removed - c)

Modified by cor-el

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")