Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

pdf freezing firefox

more options

I am creating a website for our School PTA. I have added a link on the menu under About PTO called by-laws (PDF) which I originally linked to the bylaws file after testing the link and Firefox freezing I put in the url of http://www.kahrepto.com/Kahre_PTO_Bylaws.pdf. This link still freezes firefox. IT DOES NOT FREEZE when I test it in IE or IE through AOL.

All other PDF from other sites open fine (in a separate file this is how I have acrobat set up)

I am creating a website for our School PTA. I have added a link on the menu under About PTO called by-laws (PDF) which I originally linked to the bylaws file after testing the link and Firefox freezing I put in the url of http://www.kahrepto.com/Kahre_PTO_Bylaws.pdf. This link still freezes firefox. IT DOES NOT FREEZE when I test it in IE or IE through AOL. All other PDF from other sites open fine (in a separate file this is how I have acrobat set up)

All Replies (1)

more options

I have no problem with that PDF file being opened by Acrobat Reader 9.4.0 and then causing Firefox to freeze. See if updating your Reader 9.3.4 version helps matters.