This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

3.6.12 only prints background image on HP1018, no foreground text.

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by JohnL1

JohnL1
JohnL1
more options

When printing any web page on my HP LaserJet 1018 FireFox only prints the background graphics, no foreground text. The page prints correctly via IE.

When printing any web page on my HP LaserJet 1018 FireFox only prints the background graphics, no foreground text. The page prints correctly via IE.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

See if this solves that problem.

Type about:config in the URL bar and hit Enter.
If you see the warning, you can confirm that you want to access that page.

Pref = print.printer_HP_LaserJet_1018.print_margin_
Right-click and reset each of those 4 preferences. Then restart Firefox.
The values are all out of whack for those prefs. The Canon printer has proper looking values for those prefs, by way of comparison.

JohnL1
JohnL1 Question owner
more options

Resetting the HP_LaserJet_1018.print_margin... resolved the problem. Any idea how they might have gotten corrupted? Thank You.