Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I click on the "New Tab" button, or try to open a new tab through the "File Pull Down" Menu, a new tab does not open. How do I fix this?

  • 3 replies
  • 11 have this problem
  • 15 views
  • Last reply by TonyE

carrtn42
carrtn42
more options

I cannot open new tabs. The new tab button, new tab option on the file menu and the new tab option when I right click on the tab all do not work. This started when I updated Firefox Yesterday. It is becoming annoying when trying to work with multiple tabs open. How can I fix this?

I cannot open new tabs. The new tab button, new tab option on the file menu and the new tab option when I right click on the tab all do not work. This started when I updated Firefox Yesterday. It is becoming annoying when trying to work with multiple tabs open. How can I fix this?

Chosen solution

Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and the current version of Firefox.

Read this answer in context 👍 2

All Replies (3)

TonyE
TonyE
  • Moderator
more options

Chosen Solution

Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and the current version of Firefox.

carrtn42
carrtn42 Question owner
more options

Thanks!

TonyE
TonyE
  • Moderator
more options

You're welcome