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I just installed Firefox 4, and the back and forward buttons are greyed out. Also I am no longer able to refresh a page.

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  • 21 have this problem
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  • Last reply by Gene1940

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After recently installing Firefox 4, the back and forward buttons appear to be greyed out (clicking them is not an option, when I go to a new page it's as if I opened a new one.) I also cannot refresh any pages.

After recently installing Firefox 4, the back and forward buttons appear to be greyed out (clicking them is not an option, when I go to a new page it's as if I opened a new one.) I also cannot refresh any pages.

All Replies (4)

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This can be a problem with the file places.sqlite that stores the bookmarks and the history.

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I just followed those instructions (deleting the "places.sqlite" file from the profiles folder, but still, nothing!

Any other ideas?

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I had that problem. If you're running McAfee SiteAdvisor, disable it and restart Firefox.

McAfee is working on a fix, according to their support forum.

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I'm not running McAfee... Here is all my troubleshooting info:


 Application Basics
       Name
       Firefox
       Version
       4.0
       User Agent
       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:2.0) Gecko/20100101 Firefox/4.0
       Profile Directory
         Show in Finder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       StumbleUpon
       3.81
       true
       {AE93811A-5C9A-4d34-8462-F7B864FC4696}
 Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.history_expire_days.mirror
       180
       browser.places.importBookmarksHTML
       false
       browser.places.importDefaults
       false
       browser.places.leftPaneFolderId
       -1
       browser.places.migratePostDataAnnotations
       false
       browser.places.smartBookmarksVersion
       2
       browser.places.updateRecentTagsUri
       false
       browser.startup.homepage
       http://www.searchslate.com/wp.ashx?ref=home&id=149
       browser.startup.homepage_override.buildID
       20110318052756
       browser.startup.homepage_override.mstone
       rv:2.0
       browser.tabs.warnOnClose
       false
       extensions.lastAppVersion
       4.0
       network.cookie.prefsMigrated
       true
       network.http.pipelining
       true
       network.http.pipelining.maxrequests
       10
       network.http.proxy.pipelining
       true
       places.history.expiration.transient_current_max_pages
       56371
       print.macosx.pagesetup-2
       AAAZtzw/eG1sIHZlcnNpb249IjEuMCIgZW5jb2Rpbmc9IlVURi04Ij8+CjwhRE9DVFlQRSBwbGlzdCBQVUJMSUMgIi0vL0FwcGxlLy9EVEQgUExJU1QgMS4w…
       print.print_bgcolor
       false
       print.print_bgimages
       false
       print.print_command
       print.print_downloadfonts
       false
       print.print_evenpages
       true
       print.print_in_color
       true
       print.print_margin_bottom
       0.5
       print.print_margin_left
       0.5
       print.print_margin_right
       0.5
       print.print_margin_top
       0.5
       print.print_oddpages
       true
       print.print_orientation
       0
       print.print_pagedelay
       500
       print.print_paper_data
       0
       print.print_paper_height
       11.00
       print.print_paper_size_type
       1
       print.print_paper_size_unit
       0
       print.print_paper_width
       8.50
       print.print_printer
       print.print_reversed
       false
       print.print_scaling
       1.00
       print.print_shrink_to_fit
       false
       print.print_to_file
       false
       print.print_unwriteable_margin_bottom
       56
       print.print_unwriteable_margin_left
       25
       print.print_unwriteable_margin_right
       25
       print.print_unwriteable_margin_top
       25
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       0
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       0x22600,0x20400
       Vendor ID
       0000
       Device ID
       0000
       Adapter RAM
       Adapter Drivers
       Driver Version
       Driver Date
       Direct2D Enabled
       false
       DirectWrite Enabled
       false
       WebGL Renderer
       (WebGL unavailable)
       GPU Accelerated Windows
       0/1