This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since upgrading to Version 4 I have lost printing capability (spooler problem) and Norton Toolbar

  • 1 reply
  • 5 have this problem
  • 13 views
  • Last reply by Xircal

keithhobart
keithhobart
more options

I immediately lost my Norton Toolbar on upgrading. When I tried to print a web page, printing failed with a message "Spooler Subsystem App problem" then printing failed. I can however print web pages normally from IE8 and Google Chrome.

I immediately lost my Norton Toolbar on upgrading. When I tried to print a web page, printing failed with a message "Spooler Subsystem App problem" then printing failed. I can however print web pages normally from IE8 and Google Chrome.

All Replies (1)

Xircal
Xircal
more options

Can you try the steps documented in here: Spooler subsystem app has encountered a problem and needs to close

As regards the Norton Toolbar, Norton plans to release an update in May. See Norton compatibility with IE9 and FF4