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google maps keeps giving "Still loading... Slow? Use the troubleshooting guide or basic HTML" message and won't load maps

  • 7 replies
  • 122 have this problem
  • 1 view
  • Last reply by gtw888

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I go to Google Maps and try to enter address in search bar. Message pops up: "Still loading... Slow? Use the troubleshooting guide or basic HTML"

Nothing ever comes up -- map does not load.

If I append "q?=us" to url (below) (without quotes), it works.

I go to Google Maps and try to enter address in search bar. Message pops up: "Still loading... Slow? Use the troubleshooting guide or basic HTML" Nothing ever comes up -- map does not load. If I append "q?=us" to url (below) (without quotes), it works.

All Replies (7)

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Are you on windows? I know someone else on windows with this issue, but on Linux it works perfectly.

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I am on Windows 7.

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We just figured this out.

1. Make sure you're allowing all cookies for maps.google.com 2. Delete any current cookies from google. (so you can start over)

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Can you give me the steps to do this?

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When I disabled Adblock, this problem disappeared. Also, the street map function at http://www.antennaweb.org/aw/Address.aspx was working again, too.

Modified by meeshak

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&q=us does not work.

Starting firefox in safe mode does not work

Map loads but entire page except main menu is non interactive. "Still loading... Slow? Use the troubleshooting guide or basic HTML" It comes up on google.com.au but not google.com

It happened after they added the new privacy popup with with MapGL also being added.

Disabling all cookies with Web Developer or browsing in private mode works but when settings are put back to normal it stops working. I deleted all cookies and cleared cache but that did not help. Strange that clearing cookies did not solve the problem because disabling cookies works.

I tested with another browser and it works... but I want firefox forever.

Modified by SushiAddiction

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I had this problem earlier on my computer. Click on Menu option "Tools" and then "Clear Recent History...". Make sure default options such as "Cookies", "Cache", and "Active Logins" are checked, Click on "Clear Now" will do the trick.