Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox does not recognised my hp-smart-web print, why?

Bitermi
Bitermi
more options

when i downloaded the hp smart web print it appeared on the Firefox browser but Firefox upgrading came and i did followed the processes and upgraded it after which the hp smart web print disappeared from the browser.i have tried to reactivate it but it failed me.

when i downloaded the hp smart web print it appeared on the Firefox browser but Firefox upgrading came and i did followed the processes and upgraded it after which the hp smart web print disappeared from the browser.i have tried to reactivate it but it failed me.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

http://www.hp.com/global/us/en/consumer/digital_photography/free/software/smart-web-printing.html
HP Smart Web Printing 4.6 only works in IE 6, 7, & 8. Some earlier versions of SWP were compatible with Firefox, but IIRC the last version of Firefox that was supported was like Firefox 3.5.

Try using this extension, which allows "editing" a web page in the Print Preview window. Remove the elements of a web page that you don't want printed.
https://addons.mozilla.org/en-US/firefox/addon/print-edit/