This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox is not remembering my Gmail username. Tried Tools/Options/Security/RememberPasswords and also checked Exceptions - there were no sites listed to remove. "Remember Me" button doesn't work either. Any other ideas?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

dawnlewis1@gmail.com
dawnlewis1@gmail.com
more options

This is in reference to logging onto Gmail

This is in reference to logging onto Gmail

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Websites remembering you and automatically log you in is stored in a cookie.

Make sure that you not run Firefox in permanent Private Browsing - Use Firefox without saving history mode.

  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Permanent Private Browsing mode"
dawnlewis1@gmail.com
dawnlewis1@gmail.com Question owner
more options

The Permanent Private Browsing mode box was not checked, but I found the problem in that area. Under Tools/Option/Privacy/Settings I unchecked the box to clear Cookies and now I stay logged in. Thank you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome