This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i fix the issue of firefox crashes after being open for couple minutes...i have downloaded updated version but when i try to install it brings error message stating file is corrupt

  • 1 reply
  • 28 have this problem
  • 13 views
  • Last reply by incans

yvetted
yvetted
more options

for past couple days firefox has been crashing. the crash happens on any webpage, even when im just on my homepage. i downloaded new version yesterday n when i went to install a message box appeared n said tht the file was corrupt

for past couple days firefox has been crashing. the crash happens on any webpage, even when im just on my homepage. i downloaded new version yesterday n when i went to install a message box appeared n said tht the file was corrupt

All Replies (1)

incans
incans
more options

I have this problem now. Firefox crashes when left idle with a number of tabs open, but it's not obvious that any particular page is triggering the crash. It started after Windows installed 3 updates/patches a couple of nights ago (29th Jun).

Annoyingly these updates don't show up in the list of installed Windows updates (maybe only "major" patches are listed?) so I can't either give the updates numbers or back them off my machine to correct the problem.

Hardware: Phenom II X6, 8GB RAM, Asus M4a88t M Usb3 mtherboard OS: Windows 7 64 bit (up to date patches but not SP1) Firefox: 3.6.18