This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

hotmail does not work on firefox

  • 2 replies
  • 4 have this problem
  • 16 views
  • Last reply by johndbunce

more options

When I try to open Hotmail a page appears with the following message:- '



   This site may be experiencing a problem
   The site may not be a member of the Windows Live Network

You can:

   You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.'

I have had this problem for sometime and in the meantime Internet Explorer has been used.

Is there a way that you can configure Firefox for Hotmail to work or will I have the problem until death us do part?

Thank you

When I try to open Hotmail a page appears with the following message:- ' This site may be experiencing a problem The site may not be a member of the Windows Live Network You can: You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.' I have had this problem for sometime and in the meantime Internet Explorer has been used. Is there a way that you can configure Firefox for Hotmail to work or will I have the problem until death us do part? Thank you

All Replies (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Thank you for your suggestions which I have followed to the letter but the problem has not cleared and persists as i outlined in my original query.

Very frustrating and your further suggestions for a fix to the problem would be most welcome.

Sorry for the delay in coming back to you.

Thank you

John