This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes unexpectadly frequenlty. I get the crash signature Signature: RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5d0d , ID: 3e54c601-8e33-453b-9f82-0b3372110801

  • 2 replies
  • 5 have this problem
  • 4 views
  • Last reply by cor-el

more options

ID: 3e54c601-8e33-453b-9f82-0b3372110801 Signature: RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5d0d

   Details
   Modules
   Raw Dump
   Extensions
   Comments
   Correlations

Signature RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5d0d

UUID 3e54c601-8e33-453b-9f82-0b3372110801

Date Processed 2011-08-01 20:22:09.29927

Uptime 774

Last Crash 776 seconds (12.9 minutes) before submission

Install Age 3391845 seconds (5.6 weeks) since version was first installed.

Install Time 2011-06-23 21:09:23

Product Firefox

Version 5.0

Build ID 20110615151330

Release Channel release

Branch 2.2

OS Windows NT

OS Version 6.1.7601 Service Pack 1

CPU x86

CPU Info AuthenticAMD family 16 model 5 stepping 2

Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

Crash Address 0x14

User Comments

App Notes AdapterVendorID: 10de, AdapterDeviceID: 0614,

AdapterDriverVersion: 8.17.12.7533 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+

Processor Notes

EMCheckCompatibility True

Winsock LSP NVIDIA App Filter IPv6 over [MSAFD Tcpip [TCP/IPv6]] : 2 : 1 : NVIDIA App Filter IPv6 over [MSAFD Tcpip [UDP/IPv6]] : 2 : 2 : C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll NVIDIA App Filter IPv6 over [MSAFD Tcpip [RAW/IPv6]] : 2 : 3 : NVIDIA App Filter IPv4 over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll NVIDIA App Filter IPv4 over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : NVIDIA App Filter IPv4 over [MSAFD Tcpip [RAW/IP]] : 2 : 3 : C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : NVIDIA App Filter IPv4 : 2 : 1 : NVIDIA App Filter IPv6 : 2 : 1 : C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll

Adapter Vendor ID

Adapter Device ID

Bugzilla - Report this Crash

Related Bugs

   637308 NEW Crash with NVIDIA NAM [@ RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5d0d ][@ RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5ced ][@ RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5d0d ]

Crashing Thread Frame Module Signature [Expand] Source 0 ntdll.dll RtlpWaitOnCriticalSection 1 ntdll.dll RtlpDeCommitFreeBlock 2 nvLsp.dll nvLsp.dll@0x5d0d 3 ws2_32.dll GetProtocolStateForFamily 4 ws2_32.dll IsProtoRunning 5 ws2_32.dll LookupAddressForName 6 ws2_32.dll GetAddrInfoW 7 ws2_32.dll getaddrinfo 8 nspr4.dll PR_GetAddrInfoByName nsprpub/pr/src/misc/prnetdb.c:2079 9 xul.dll nsHostResolver::ThreadFunc netwerk/dns/nsHostResolver.cpp:864 10 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426 11 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122 12 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348 13 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326 14 kernel32.dll kernel32.dll@0x13399 15 ntdll.dll __RtlUserThreadStart 16 ntdll.dll _RtlUserThreadStart

Since about may, I have had 1 to 10 of these crashes a day!!!

ID: 3e54c601-8e33-453b-9f82-0b3372110801 Signature: RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5d0d Details Modules Raw Dump Extensions Comments Correlations Signature RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5d0d UUID 3e54c601-8e33-453b-9f82-0b3372110801 Date Processed 2011-08-01 20:22:09.29927 Uptime 774 Last Crash 776 seconds (12.9 minutes) before submission Install Age 3391845 seconds (5.6 weeks) since version was first installed. Install Time 2011-06-23 21:09:23 Product Firefox Version 5.0 Build ID 20110615151330 Release Channel release Branch 2.2 OS Windows NT OS Version 6.1.7601 Service Pack 1 CPU x86 CPU Info AuthenticAMD family 16 model 5 stepping 2 Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE Crash Address 0x14 User Comments App Notes AdapterVendorID: 10de, AdapterDeviceID: 0614, AdapterDriverVersion: 8.17.12.7533 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ Processor Notes EMCheckCompatibility True Winsock LSP NVIDIA App Filter IPv6 over [MSAFD Tcpip [TCP/IPv6]] : 2 : 1 : NVIDIA App Filter IPv6 over [MSAFD Tcpip [UDP/IPv6]] : 2 : 2 : C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll NVIDIA App Filter IPv6 over [MSAFD Tcpip [RAW/IPv6]] : 2 : 3 : NVIDIA App Filter IPv4 over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll NVIDIA App Filter IPv4 over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : NVIDIA App Filter IPv4 over [MSAFD Tcpip [RAW/IP]] : 2 : 3 : C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : NVIDIA App Filter IPv4 : 2 : 1 : NVIDIA App Filter IPv6 : 2 : 1 : C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll Adapter Vendor ID Adapter Device ID Bugzilla - Report this Crash Related Bugs 637308 NEW Crash with NVIDIA NAM [@ RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5d0d ][@ RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5ced ][@ RtlpWaitOnCriticalSection | RtlpDeCommitFreeBlock | nvlsp.dll@0x5d0d ] Crashing Thread Frame Module Signature [Expand] Source 0 ntdll.dll RtlpWaitOnCriticalSection 1 ntdll.dll RtlpDeCommitFreeBlock 2 nvLsp.dll nvLsp.dll@0x5d0d 3 ws2_32.dll GetProtocolStateForFamily 4 ws2_32.dll IsProtoRunning 5 ws2_32.dll LookupAddressForName 6 ws2_32.dll GetAddrInfoW 7 ws2_32.dll getaddrinfo 8 nspr4.dll PR_GetAddrInfoByName nsprpub/pr/src/misc/prnetdb.c:2079 9 xul.dll nsHostResolver::ThreadFunc netwerk/dns/nsHostResolver.cpp:864 10 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426 11 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122 12 mozcrt19.dll _callthreadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:348 13 mozcrt19.dll _threadstartex obj-firefox/memory/jemalloc/crtsrc/threadex.c:326 14 kernel32.dll kernel32.dll@0x13399 15 ntdll.dll __RtlUserThreadStart 16 ntdll.dll _RtlUserThreadStart Since about may, I have had 1 to 10 of these crashes a day!!!

All Replies (2)

more options

Please read comment 7 and 9 in the related bug number 637308. A "bug" is an internal Mozilla document with extra information. bug637308

more options

From https://bugzilla.mozilla.org/show_bug.cgi?id=637308#c9

An easy workaround is to disable NVIDIA Access Manager, as the Windows 7 firewall is enough.