Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox/IE/Chrome can't access one website from several computers

  • 4 replies
  • 5 have this problem
  • 1 view
  • Last reply by Ch88

more options

There is one website I cannot get onto from several computers if I try using Firefox / Ie or Chrome. All computers can access the site using AOL browser (and we connect to the internet through a router and AOL is our ISP). I can also access it via iphone and I know that there is no problem with the actual site. Actually we cannot access any site that we know of on that particular server - it is as though it has blocked access from our ip address but only when Firefox/Moxzilla or Chrome. But none of our computers have problems elsewhere on the internet it seems to be just that one (server/website). This started suddenly this a few days ago and is driving me mad. I have checked that Norton Firewall settings and all are allowed to access the internet and the ip address or sites aren't blocked. Our settings on AOL/IE/Firefox for accessing the internet all say auto-detect proxy setting. I have asked the owner of the server to check at their end that we aren't on a blocked list - we aren't. I am not sure what to do next - any ideas welcome.

There is one website I cannot get onto from several computers if I try using Firefox / Ie or Chrome. All computers can access the site using AOL browser (and we connect to the internet through a router and AOL is our ISP). I can also access it via iphone and I know that there is no problem with the actual site. Actually we cannot access any site that we know of on that particular server - it is as though it has blocked access from our ip address but only when Firefox/Moxzilla or Chrome. But none of our computers have problems elsewhere on the internet it seems to be just that one (server/website). This started suddenly this a few days ago and is driving me mad. I have checked that Norton Firewall settings and all are allowed to access the internet and the ip address or sites aren't blocked. Our settings on AOL/IE/Firefox for accessing the internet all say auto-detect proxy setting. I have asked the owner of the server to check at their end that we aren't on a blocked list - we aren't. I am not sure what to do next - any ideas welcome.

All Replies (4)

more options

Since this is not a Firefox-only issue, why did you post in Firefox forum. Secondly, alteast mention the URL of the website, how can we help you without that.

more options

This is the first time I have used this forum and I did put in the web address actually - I don't know why it didn't show. It is www.chardswimming.org.uk.

I posted it in Firefox because that is the browser that I mostly use and normally find it to be great without problems - I am not necessarily saying it is a firefox problem and I actually thought someone would try and be helpful rather than try and pass the buck like people from other software companies would.

more options
more options

I have tried using the google transalte link that you sent and yes it does work from Mozilla - just producing a test list of the pages in the site.

I am reading through the other article now and will elt you know if it sheds any light on the problem.