This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a sync account in firefox, previously I syncnised all the information there, now I format my computer so all the data are lost. Now I want to retrive the information from my sync account. can u tell me How I do this ??

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by ashruabhi

more options

I have a sync account in firefox, previously I syncnised all the information there, now I format my computer so all the data are lost. Now I want to retrive the information from my sync account. can u tell me How I do this ??

I have a sync account in firefox, previously I syncnised all the information there, now I format my computer so all the data are lost. Now I want to retrive the information from my sync account. can u tell me How I do this ??

All Replies (3)

more options

Add it as a new device to your existing account. You'll need the Account Name (email address) & Password that you set your Sync account up with, and the Sync Key that was assigned.

https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync

more options

it requires code, where I found this....

more options

i tried all this steps that shown in firefox website, but that cant resolve my problem..