This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Suddenly I have lost the ability to print from Firefox. Printer is fine with Word Documents etc. Any suggestions?

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by ChrisBoon

ChrisBoon
ChrisBoon
more options

When I try to print I am asked to save the document but when I try to do this through the link I get an error message and cannot print.

When I try to print I am asked to save the document but when I try to do this through the link I get an error message and cannot print.

Chosen solution

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Read this answer in context 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

ChrisBoon
ChrisBoon Question owner
more options

Thanks. Yes reset worked.