Can not use facebook aplications. Pages are blank. Why?

8 replies
49 have this problem
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Last reply by mookatola@cox.net

13 years ago

2011-08-13 23.02

Facebook recently had an update to their program. Since then, when I try to access applications, all I get are blank pages. They will not fully load, no matter what I do. All browsers and flash player are updated. Have tried the reload button, nothing seems to work. What can I do?

Chosen solution

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

http://kb.mozillazine.org/Zoom_text_of_web_pages

You can use one of these extensions to set a default font size and page zoom on web pages:

Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/
NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/

👍 0

Answer 1 · 2011-08-13 23:02:38

cor-el

Moderator
Top 10 Contributor

2011-08-14 14.28

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Answer 2 · 2011-08-13 23:02:38

mookatola@cox.net Question owner

2011-08-14 22.34

Did not solve problem. My applications work in Safari, but not Firefox.

Answer 3 · 2011-08-13 23:02:38

cor-el

Moderator
Top 10 Contributor

2011-08-15 08.48

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).