This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by DPMR

more options

everytime i try to use firefox it crashes. i have tried uninstalling and reinstalling and it hasnt helped at all. this is what came up when i followed the help steps on the web for crashes

   Firefox Help
   Search

Refine your search Found 0 results for RaiseTheExceptionInternalOnly(Object*, int, int) in English

Can't find what you're looking for? Ask a support question instead!

everytime i try to use firefox it crashes. i have tried uninstalling and reinstalling and it hasnt helped at all. this is what came up when i followed the help steps on the web for crashes Firefox Help Search Refine your search Found 0 results for RaiseTheExceptionInternalOnly(Object*, int, int) in English Can't find what you're looking for? Ask a support question instead!

All Replies (1)

more options

Start by using the Diagnose Firefox issues using Troubleshoot Mode this should help figuring out what is wrong.