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Connection "goes to sleep" if idle for a few minutes.

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  • 2 have this problem
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  • Last reply by The Hopper

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Internet connection will stop working if my computer is idle for as little as 5 min. Screen goes white with clock running (loading) and eventually I will need to stop the process just to get the desktop working again. A second problem: autofill of contacts on my email (Yahoo!) have stopped populating when I compose a message. This still works on explorer.

Internet connection will stop working if my computer is idle for as little as 5 min. Screen goes white with clock running (loading) and eventually I will need to stop the process just to get the desktop working again. A second problem: autofill of contacts on my email (Yahoo!) have stopped populating when I compose a message. This still works on explorer.

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I have the same problem Windows 7 FF 7.0.1