This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by James

cmhatwell
cmhatwell
more options

Firefox crashes in regular mode but does not crash in safe mode. I disabled the bing bar and restarted in regular mode but crashes still continue. The timing of the crash varies, sometimes within 30 seconds and sometimes after 5-10 minutes. I have had approximately 20 crashes today. The number listed below is the most recent. Thanks for your help.

Firefox crashes in regular mode but does not crash in safe mode. I disabled the bing bar and restarted in regular mode but crashes still continue. The timing of the crash varies, sometimes within 30 seconds and sometimes after 5-10 minutes. I have had approximately 20 crashes today. The number listed below is the most recent. Thanks for your help.

All Replies (2)

cmhatwell
cmhatwell Question owner
more options

Problem seems resolved after uninstalling comcast constant guard.

James
James
  • Moderator
  • Top 10 Contributor
more options

If it is due to the Comcast Constant Guard then a update fix is coming soon from White Sky hopefully.

https://bugzilla.mozilla.org/show_bug.cgi?id=684748#c21