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watch espn keeps telling me to disable Firefox before updating Flash Player to 10.3. It won't allow me to do it . I've got 10. 3 installed already.

  • 3 replies
  • 2 have this problem
  • 15 views
  • Last reply by Trace

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"this content requires Adobe flash ver 10.3. Would you like to install it? YES!! To continue with installation, please close browser window and close FireFox. The installer will continue when these CONFLICTING apps. are closed.. Mozilla Firefox

I can't play ESPN 360 ESpn 3 watchespn content, and my control panel shows I am running ver 10.3 FP already. How 'bout a phone # ? Thanks!!! Trace
"this content requires Adobe flash ver 10.3. Would you like to install it? YES!! To continue with installation, please close browser window and close FireFox. The installer will continue when these CONFLICTING apps. are closed.. Mozilla Firefox I can't play ESPN 360 ESpn 3 watchespn content, and my control panel shows I am running ver 10.3 FP already. How 'bout a phone # ? Thanks!!! Trace

Chosen solution

See if the following instructions/information helps you.

There are 2 versions of Adobe Flash:

  • an ActiveX version for IE only
  • a Plugin version for most other browsers including Firefox
  • On a Windows system, you should always update both individually.

You have a very old version of Flash (version 10.1.82) installed for Firefox (the Plugin version). You need to update it.

Install or update Adobe Flash

  1. Using Firefox, go to the following direct download link and SAVE the download to your desktop so you can find it later: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe
  2. When the download is finished, close Firefox (File > Exit OR Firefox button > Exit)
  3. Click or double-click on the file you just saved to your desktop
    • In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
    • The "Install" button in the lower right corner will now be highlighted, click it.
    • The installation is quick.
  4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
  5. Direct link ActiveX version for IE only: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Read this answer in context 👍 0

All Replies (3)

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Chosen Solution

See if the following instructions/information helps you.

There are 2 versions of Adobe Flash:

  • an ActiveX version for IE only
  • a Plugin version for most other browsers including Firefox
  • On a Windows system, you should always update both individually.

You have a very old version of Flash (version 10.1.82) installed for Firefox (the Plugin version). You need to update it.

Install or update Adobe Flash

  1. Using Firefox, go to the following direct download link and SAVE the download to your desktop so you can find it later: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe
  2. When the download is finished, close Firefox (File > Exit OR Firefox button > Exit)
  3. Click or double-click on the file you just saved to your desktop
    • In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
    • The "Install" button in the lower right corner will now be highlighted, click it.
    • The installation is quick.
  4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
  5. Direct link ActiveX version for IE only: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Modified by SafeBrowser

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In the "More system details" for your post, it shows an older Flash player.

There are two Flash player plugins: one for Internet Explorer that uses ActiveX technology, and one for Firefox and other browsers that do not use ActiveX.

To update the plugin for Firefox, you can download from a page that lets you specify the browser:

http://get.adobe.com/flashplayer/otherversions/

Hopefully that will work this time.


Check out the direct link in the post above. If that doesn't work, then use the page I linked.

Modified by jscher2000 - Support Volunteer

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Thanks to both of you!!! SafeBrowser and jscher2000!!

ESPN3 runs much better with FF than IE.

Now I can watch my SC Gamecocks this Sat., finally get their ---- together!! Conner Shaw is the answer. SEC East Champs, at least!!