This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

paypal "buy now" button will not work in firefox

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

nanciholston
nanciholston
more options

I created a website, www.bobbieshoemake.com (using a Hostbaby.com template). I inserted the HTML code for a Paypal "Buy Now" button on the Shop page. When clicked, this button only leads to a blank page in Firefox. It is working with Chrome and IE.

Is there a source for additional HTML code, etc., that will enable the Paypal button to function correctly in Firefox?

Thank you for your assistance.

Nanci

I created a website, www.bobbieshoemake.com (using a Hostbaby.com template). I inserted the HTML code for a Paypal "Buy Now" button on the Shop page. When clicked, this button only leads to a blank page in Firefox. It is working with Chrome and IE. Is there a source for additional HTML code, etc., that will enable the Paypal button to function correctly in Firefox? Thank you for your assistance. Nanci

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Works fine here.

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"