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after restoring backup new macbook with time machine Firefox will not start. says missing profile

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

ericariens
ericariens
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after restoring backup on new macbook with time machine Firefox will n to start. It says it is missing profile although profile exists and profile manager will not start. Also reinstalling does not help. Direct after starting Firefox it says profile is missing and then quits Firefox. Please help edit

after restoring backup on new macbook with time machine Firefox will n to start. It says it is missing profile although profile exists and profile manager will not start. Also reinstalling does not help. Direct after starting Firefox it says profile is missing and then quits Firefox. Please help edit

All Replies (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

ericariens
ericariens Question owner
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Unfortunately the profile manager can not be started either. I have also tried a clean install but the problem remains

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you restore a file profiles.ini ?

If you did then try to remove that file to make Firefox create a new default profile.