Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I stop Firefox from re-setting its internet connection configuration every time I re-open the browser? It should stay at "no proxy" but doesn't.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by endash

DickWeltz
DickWeltz
more options

In the past couple of days, every time I close Firefox 8.0, it re-sets the internet configuration to "manual configuration" -- which generates a "proxy server refusing connections" error message. I have to re-set to "no proxy" every time I re-open the browser. This never happened before yesterday. What can I do to make the "no proxy" setting an automatic default on opening? ISP is Verizon high-speed.

In the past couple of days, every time I close Firefox 8.0, it re-sets the internet configuration to "manual configuration" -- which generates a "proxy server refusing connections" error message. I have to re-set to "no proxy" every time I re-open the browser. This never happened before yesterday. What can I do to make the "no proxy" setting an automatic default on opening? ISP is Verizon high-speed.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

See also:

endash
endash
more options

Thanks for your suggestions. However, yesterday the problem fixed itself, and I don't know how. The only thing changed on my machine was an AOL upgrade from their desktop 9.6 to 9.7. Anyway, FF is working just fine again; and the setting stays at "no proxy."

Modified by endash