This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My HP Photosmart C4780 just shoots out blank pages when I try to print anything from the internet.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by totosam

totosam
totosam
more options

I'm using Firefox 9.1 on Vista 32-bit home premium. I've tried re-installing all the printer drivers and software to no avail.

I'm using Firefox 9.1 on Vista 32-bit home premium. I've tried re-installing all the printer drivers and software to no avail.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

totosam
totosam Question owner
more options

Thanks edmeister, I have tried that and I have also done a Prefs.js complete reset and still nothing.